Privacy Policy

Last updated: March 26, 2026

1Introduction

This Privacy Policy explains how Isintu Store (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our ecommerce platform (the “Site”).

By accessing or using the Site, you agree to the terms of this Privacy Policy.

2Information We Collect

2.1 Personal Information You Provide

We may collect the following information when you place an order, create an account, or contact us:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by third-party providers)
  • Order history
  • Any information submitted through contact forms

2.2 Automatically Collected Information

When you visit the Site, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed and time spent
  • Cookies and tracking data

This data helps improve user experience and platform performance.

3How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Send order confirmations, updates, and support messages
  • Provide customer service
  • Improve our website, marketing, and product offerings
  • Prevent fraud and ensure platform security
  • Comply with legal and regulatory obligations

We do not sell your personal information to third parties.

4Sharing Your Information

We may share your personal data with:

  • Payment processors
  • Delivery and logistics service providers
  • IT service providers and hosting platforms
  • Customer support tools
  • Legal authorities (only when required by law)

All third parties are required to maintain the confidentiality of your information.

5Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality
  • Remember user preferences
  • Analyze site traffic
  • Improve marketing relevance

You can disable cookies in your browser settings, but some features may not function properly.

6Data Security

We implement industry-standard measures to protect your personal information, including encryption, access controls, and secure data storage.

However, no method of transmission over the internet is 100% secure.

7Data Retention

We retain your information only as long as necessary for:

  • Fulfilling orders
  • Legal obligations
  • Resolving disputes
  • Business operations

8Your Rights

Depending on your region, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent
  • Request a copy of your information

To exercise your rights, contact us at isintu@isintu.org.za.

9Third-Party Services

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

10Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with the revised date.

11Contact Us

For any questions or concerns, contact us at:

Isintu Store

isintu@isintu.org.za

043 492 0519

1604 Nu9 Mdantsane, East London

© 2026 Isintu Store. All rights reserved.